CamphySafety & Community Guidelines
Last updated: 13 September 2026 · Camphy Private Limited, India
Camphy exists so people can meet in real life. That only works when every member helps keep it safe. These guidelines apply to every post, comment, message and meetup.
Meeting safely
Always meet in a busy, public place, especially the first time. Tell a friend or family member where you are going, who you are meeting, and when you expect to be back. Arrange your own transport there and home. You can leave any meetup at any time, for any reason, without explaining yourself.
In an emergency
Camphy does not currently have an in-app SOS or emergency feature, so know the numbers before you go: in India, call 112 for any emergency. If a situation feels wrong, leave first and report afterwards.
If you need to talk to someone today
These lines are free, confidential, staffed by trained people, and open 24 hours a day, every day. Tele-MANAS, the Government of India national mental health helpline: call 14416 or 1800-891-4416, available in multiple Indian languages. KIRAN, the national mental health rehabilitation helpline: call 1800-599-0019, also toll-free and staffed around the clock. For any immediate emergency, call 112. If you are thinking about harming yourself, please use one of these numbers now rather than waiting. Reaching out is a strength, not a failure.
Your wellbeing
Camphy is peer connection, not therapy. Members are ordinary people, not vetted counsellors, and a group chat is not a substitute for professional care. Our AI companion is not a counsellor either - it helps us understand how you like to connect with people, and if you mention everyday stress it may offer one small, friend-level suggestion, the kind of thing a supportive peer might say, never anything clinical, diagnostic or medical. If it senses anything more serious - especially any mention of self-harm - it stops and points you to real human support instead of trying to treat you. If something is weighing on you, the helplines above are the right first call.
Protect your information
Never share your home address, financial details, passwords or identity documents with other members. Camphy never shows anyone your exact location - only a rough range such as "Within 2 km" - and no member should ever ask you for more than that.
Community standards
Be respectful. No harassment, hate speech, sexual content, or unwanted advances. No selling, promoting, recruiting or spam. Treat a group as a conversation between equals, not an audience, and remember there is a real person behind every profile.
Report and block
You can report any post, comment, group, message or member from within the app. Blocking someone hides you from each other completely, and they are not told. Use both freely - they exist for you.
What we do with reports
Every report is reviewed. We remove content and suspend or terminate accounts that break these guidelines, and we prioritise anything that suggests a safety risk. Where the law requires it, we cooperate with lawful requests from authorities.
Our limits, honestly stated
Camphy does not verify, vet or background-check members, does not supervise meetups, and cannot guarantee anyone's behaviour. These guidelines reduce risk; they cannot remove it. Use your judgement - it is your best protection.
Registered office: H.No. 017, Amadarveshpur, Ambedkar Nagar 224181, Uttar Pradesh, India
Corporate office: STEP, IIT Kharagpur, Kharagpur 721302, West Bengal, India
Grievance Officer: Sunil Singhanad(office@camphy.in)